TECHNOLOGY

Your brain is a perfectly linked communication network. Hand on heart: we can’t build a replica of this. But we can give you software that provides you with optimum technological support for your skills. Your brain is a perfectly linked communication network. Hand on heart: we can’t build a replica of this. But we can give you software that provides you with optimum technological support for your skills.
The most simple
integration

 

symmedia SP/1 can create fast and problem‐free connections and integrate heterogeneous system environments in and between company networks
in order to service technical systems. In so doing, the shortest rollout times are achieved.

 

Security

 

The German "TÜV IT" certified security for data transmission, authentication and authorization offers the most modern degree of protection and guarantees end‐customer acceptance.

 

Process support

 

symmedia SP/1 makes possible reactive, condition‐dependent and automated workflows with a variety of communication channels, patterns and directions. The smallest component network or the largest system can be
easily mapped. Service desk, connectivity, monitoring and diagnose are integrated.

 

Distributed
intelligence

 

In addition to the central functions, symmedia SP/1 technology also offers decentralised intelligence for local features.

 

SLA control

 

symmedia SP/1 makes possible a finely differentiated rights management for the demands of small and large service organisations. Groups and rolespecific workflows support the implementation and monitoring of Service Level Agreements (SLA).

 

Scalability and high availability

 

Support installations encompass thousands of supported systems and millions of processes on a tried‐and‐tested platform for company‐wide and cross‐company applications.

 

Modularity

 

symmedia SP/1 is built up on a modular basis. As such, you are always flexible in your choice of applications.

 

 

Are you interested in symmedia SP/1 technology and would you like more detailed information? If so, simply use our contact form to make a brief enquiry.

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