You can use symmedia added value services to:

• Draw conclusions geared towards current customer needs on the basis of data collected on the status of the machine, purchasing habits, productivity, the company’s own service activities, etc.
• Make the customer online offers
• Perform online inspections
• Provide the customer with added value tools, e.g. a maintenance manager or a servicing control centre
• Sell more wear parts with a service shop that takes into account the status of the machine
• Advise the customer on their production processes
• Offer availability- and productivity-dependent services

We offer you:

• Maintenance manager
• Servicing cockpit
• Integration of your webshop/ERP
• Parts agent (automatic needs-based shopping basket)
• Catalogue integration and document administration
• OEE visualisation
• All troubleshooting and process optimisation services
• Extensive consulting through to on-site support

Would you like more information about symmedia process optimisation? If so, use our contact form to make a brief enquiry.