Our service concept is based on two factors: expert support by symmedia and the exchange of experiences between symmedia customers. Because: nobody knows your service business better than you.

Our service concept is based on two factors: expert support by symmedia and the exchange of experiences between symmedia customers. Because: nobody knows your service business better than you.  

• As a symmedia customer, you have the opportunity to use our customer login to compare experiences online with other symmedia users. From everyday questions to tips and tricks through to the viewing of established marketing documents and production information, you can benefit from the experiences of other companies in the customer area of our website.

• Members of the symmedia community can suggest topics for moderated remote service chats in an exclusive group of symmedia users, and can hold discussions on a wide range of subjects.
• We additionally support the networking of symmedia customers with an annual customer meeting, the traditional 'symmedia fireside chat' at Dr. Oetker Welt in Bielefeld. In addition to a group dinner, this event includes a workshop day with customer talks that provide practical tips on a wide range of implementation options followed by time for discussion.

• Our customers are experts in your service. We can enrich your experiences by broadening your horizons: You can enquire about individual workshops and consulting projects on the subject of remote service at any time.